Product Description
Project Report On B.P.O. And Call Center
First of all it is necessary to understand what is outsourcing. Outsourcing encompasses a wide range of services, from a particular project to a technical domain to all activities. A successful outsourcing project is only possible if the outsourcing decision has taken into consideration all known costs and benefits associated with the project. It is also important that the contract be effectively negotiated and managed. Business Process Outsourcing (BPO) is an appropriately structured arrangement between an Organization and an Outsourcing supplier to perform services, which were otherwise conducted in-house. Outsourcing is becoming an accepted way of functioning for organizations the world over, however companies remain pensive when it comes to entrusting external agencies with critical application and company information. Outsourcing can be a viable option when executed with adequate safeguards. Prior to taking an outsourcing decision, one has to examine the different perspectives with its pros and cons on whether to outsource or not. Outsourcing can deal with a wide range of services, from any domain. Each situation requires a different understanding of the priorities, measures, costs, and the benefits involved. Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that in turn owns, administers and managers the selected process based on defined and measurable performance criteria.
Cost Estimation
Land & Building (Area 1800 sq.mt.) Rs. 3.42 Cr.
Plant & Machinery Rs. 6 Cr.
W.C. for 2 Months Rs. 2.76 Cr.
Total Capital Investment Rs. 12.61 Cr.
Rate of Return 121%
Break Even Point 39%
Note: ITI can modify the Capacity and Project Cost based on your requirement.
Contents of the Project Reports
- Introduction
- Uses and Applications
- Properties
- Market Position
- Present Manufacturers
- Detailed Process of Manufacture
- Formulations
- B.I.S. Specifications
- Process Flow Sheet Diagram, Plant Layout,
- Cost Economics with Profitability Analysis
- Capacity
- Land & Building Requirements with Rates
- List & Details of Plant and Machinery with their Costs
- Raw Materials Details/List and Costs
- Power & Water Requirements
- Labour/Staff Requirements
- Utilities and Overheads
- Total Capital Investment
- Turnover
- Cost of Production
- Break Even Point
- Profitability
- Land Man Ratio
- Suppliers of Plant & Machineries and Raw Materials
- Cash Flow Statement
- Repayment Schedule
- Interest Chart
- Depreciation Chart
- Projected Balance Sheet for 5 Years etc.